Delivery options for the completion certificate are different for each course. The options available for your course will be listed on the registration page. If your course offers a downloadable certificate, you will need Adobe Acrobat Reader to view the document. For courses offering expedited shipping, the certificate will be sent the next business day following your completion. If you opt for 2nd Day or Overnight delivery, you will receive a tracking number in email when the certificate is shipped. If you find that you are facing a tight deadline for completion, consider contacting the court for an extension. If you have already received an extension and no others are available to you, then expedited shipping is available for an extra fee. If you wish to change your shipping method, please contact our customer service department for assistance.
Our certificates are processed Monday-Saturday by 9:00 AM Pacific Standard Time. Users completing after the cut-off time will be processed the following business day. We ask you to allow three to five days for delivery of your certificate via regular first class mail. Premium delivery services are available for an additional fee. Downloadable certificates are usually available within 30 minutes after completion.
In most situations, yes! Since our course is provided entirely online, if you complete your course before midnight(PST) tonight, or 8:00pm(PST) if taking the Texas course, it will have today's completion date on the certificate. For courts where the completion data is sent to the court electronically, this is sufficient. For courts that require that you turn in your certificate, you will want to contact the court. It may help to tell them you are enrolled with a traffic school but need additional time to complete the course and turn in the certificate. In many cases, you can request an extension online - check your court's website. If you are granted a continuance, be sure to complete the course in time to receive the certificate in the mail so that you can turn it in on time.
That depends on the requirements for the state and court handling your citation. In many cases, we send the certificate directly to the student. However, some courts require that we report completions to them electronically. Check the "Course Instructions" on the registration page for your court. There you will find certificate processing instructions specific to the court you're dealing with.
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