Price and Payment

The total cost to attend an Arizona defensive driving program consists of four fees:
  • Traffic School Fee
  • State Fee
  • State Surcharge Fee
  • Court Diversion Fee
To see the total cost to attend the course, click here.

NOTE: All licensed schools in Arizona are required to collect the same fees for the State and Court. Be sure to compare only compare a Traffic School Fees if you are shopping for a price. Also, beware of undisclosed fees hidden by some schools such as processing fees, excessive certificate delivery fees, audio upgrades, etc.

What are State fees? What are Court fees? As an approved defensive driving school, we are obligated to collect fees on behalf of the State and Court and to deliver those fees to them according to strict guidelines.

State Fee An administrative fee that gives you the privilege of taking a defensive driving course.

Court Fee Another administrative fee charged to you that allows you to avoid paying the fine. We pay your court fee directly to the Court Clerk on your behalf.

Do I have to pay the fine for the violation too?

Your fine for the violation was waived when you chose the option of completing a defensive driving course. The State and Court fees are separate, mandatory, and are not fines.
Our Arizona defensive driving school does not require a final exam. Once you are done you will take a three question review quiz. There are no additional fees or charges.
The state of Arizona regulates refund rules for the defensive driving course. A full refund may be issued prior to you starting the course. Once a person begins a Improv defensive driving course, the state fee, court diversion fee, state surcharge and course fees are non-refundable except: • Improv will provide a refund of court diversion, state fees, the state surcharge and course fees when:
  1. A student pre-pays for a defensive driving course and does not begin the course
  2. An officer fails to file a citation with a court and the cited person attends a defensive driving course for that citation. Upon notification by the jurisdictional court, Improv will refund court diversion, state fee, state surcharge and course fees to the student; or
  3. A citation is dismissed by a jurisdictional court on its own motion, for technical problems not correctable under civil traffic rules of court. Upon notification by the jurisdictional court, Improv will refund court diversion, state fee, state surcharge and course fees to the student.
• Refund of the court diversion fee, state fee or the state surcharge shall result in restoration of the student's eligibility for a defensive driving course. • Refund of state fees and state surcharges is not permitted for an ineligible violation or an ineligible student who attends an Improv defensive driving course. • At its discretion, a court may direct refund of a court diversion fee to a student, or may direct Improv to forward the fee to the court for a bond or other amount due the court, up to the amount of the default for the citation.

About the Course

No. Defensive Driving School is not the same as Traffic Survival School. We do not offer the Traffic Survival program. We only offer Defensive Driving School (a.k.a. Traffic School). Click here for a list of Traffic Survival Schools.
  • Voted "Best Traffic School."
  • We are the only humorous defensive driving program approved in Arizona.
  • Dismiss the violation! No points on your license.
  • No increase in insurance rates.
  • You will learn valuable traffic information, driving techniques and laws - and have fun doing it!
Each chapter has a short optional video to watch (or you can skip and just go to the written material) and some material to read. At the end of the chapters, you will answer 2 or 3 multiple-choice questions based on material in this chapter. A completion certificate can be printed from your account when you successfully finish the course. We also notify the court electronically that you finished.
No. There is no limit to the number of times you can log in. The system will remember where you left off and you can start from there. The only requirement is that you complete 240 minutes of instruction as required by the State.
240 Minutes. It's Arizona state law, and every school has to ensure that you comply with a minimum time requirement. Each chapter has a minimum time requirement of 24 minutes.
You must finish the course 7 days prior to your court appearance date. On that day, you have until midnight Pacific Standard Time to finish the course. After midnight, the system will not allow you to continue the course. If that happens, you will need to call the court to request an extension and call us to update your information. Please call our customer support at 800-660-8908 and let us know what the new date is. Then you can continue the course.
The course itself is exactly the same. The only difference is who is responsible for collecting required court/state fees. We are required to collect both state and court fees on the Voluntary course. When the course is Court ordered, Court fees are collected in the Court and we only collect $65 state fees. Court diversion fees vary from one Court to the other. You can find a chart of total fees for each Court here. To get proper credit for ticket dismissal it is important that you select the appropriate option for your situation. If correct fees are not collected, you will not get proper course credit and your ticket will not be dismissed. If you are not sure which option is right for you, call and we will help you select the appropriate course.

Registration and Eligibility

We are required to have a copy of your citation, a legible copy of your driver license and the signed registration agreement.
  • Complete the online registration Sign Up Now!
  • Enter payment information (your credit card WILL NOT be charged until we confirm your eligibility and you are ready to start). Payment must be complete before you begin the course.
  • Submit court required paperwork (a copy of your citation, copy of your driver license and the signed eligibility form). More details will be provided once you complete online registration
  • We confirm your eligibility FREE of charge and notify you that you are ready to proceed. SAME DAY PROCESSING SERVICE AVAILABLE if you are running against a deadline.
  • Proceed to the Course
  • Once you complete the course, we issue you an instant certificate and notify the court.
Register in just a few easy steps
  1. Find your court.
  2. Fill out a simple registration form and select how quickly you need to start the course. Most course registrations can be processed and ready to start within 24 - 48 hours of sending in the required documents. In a hurry? Expedited processing options are also available.
  3. Send us a copy of the citation, your driver license and the signed registration agreement to verify your eligibility.
  4. Once eligibility is verified, you will receive an email letting you know that you are ready to start!
The court information can be found on your ticket/citation. Each court in Arizona has a unique ID number. This is the most reliable way to identify your court since some court names look alike. Don't be confused by the strange names and locations. For example:
  • Sometimes the court name on the citation is not the name the Arizona State Supreme Court uses.
  • Cochise County Justice Court Precinct 5 is also called Sierra Vista JP (ID number 0205).
  • The words 'Magistrate Court' and 'City Court' mean 'Municipal Court'.
  • Maricopa Municipal Court is in Pinal County ... not Maricopa County.
Yes, if...
  • You have not completed a defensive driving course to dismiss a violation in the prior 12 months of the date of this citation.
  • You were not involved in a crash that resulted in death or serious physical injury.
  • You were not cited while driving with a commercial license.
  • If your violation is on this list of
eligible violations, you can take traffic school to dismiss it.
Every licensed traffic school in Arizona is required to confirm your eligibility prior to allowing you to begin the course. All you need to do is complete the online registration and send us your driver license and court documents via email, fax or send images with your smart phone. We do the rest. It takes about 48 hours to verify your eligibility. However, you must complete the course 7 days prior to the day set by the court. If you are approaching that deadline, we offer an option of same day eligibility processing. For this option, select priority processing when prompted during the registration. Watch for an email from us with the subject "Improv Traffic School Eligibility Verified." Once eligibility is cleared, you can start the course.
  • Scan your documents and send us an email with the images attached.
  • Fax the front of the citation and an enlarged, lightened copy of your driver license.
  • Mail copies to our office - make sure you have enough time for the mail to arrive!
No Fax or Scanner - No problem! Take a good picture with your phone and text it to us. See instructions on the Eligibility form. Suggestions for successful submissions:
  • If you choose email a digital photo of a document, make sure that you can see all of the edges of the paper in the picture.
  • Faxes are often hard to read because the officer's writing is too faint. It's okay to use a pencil and darken in all of the writing.
Your certificate will be available immediately after completion of the course. However, the State of Arizona requires you to complete the course 7 days prior to the court appearance date shown on the citation. This processing time is needed to dismiss your case. If you do not have enough time to get the course completed within this time period, call the Court to ask for a continuance and to get instructions from them. The Court's number is on the citation. Select Priority Processing options during registration if you are running short of time. Once we verify your eligibility it is up to you to complete the course in a timely manner.
No. Leave the information the way they wrote it, but let us know. We'll call the court and find out what they want us to do.
For more information, visit the Arizona Supreme Court website at or call the court toll free at 1-888-334-5565.

Tests and Quizzes

At the end of each chapter you will be asked 2-3 review questions, total 25 throughout the course. The answers are in the chapter you just read. You can miss up to 5 review questions during the duration of the entire course and still pass. There are NO final tests required by our course.
You will need to answer 20 out of 25 chapter review questions correctly to pass the course. Easy questions make it simple to pass the course. As long as you read chapter material YOU WILL PASS. Score at least 80% (20 out of 25 multiple-choice chapter quiz questions) to pass. You will not be able to re-take chapter quizzes so read carefully and go back to review if you are not certain. We refer you to a classroom if you score less than 80%.
We mail checks to the court once a week. They usually arrive at the court house in 7 days or less after completion.


We notify the court electronically that you passed the course.
You can print a copy of your Certificate of Completion for your records immediately after you complete the course.
To check on the status of your citation, please call the court at the phone number on your citation.
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