We are approved by a number of state and local agencies, including DMVs and Courts nationwide. Prior to completing this course, you should confirm the benefit with the entity you were referred by to take the online defensive driving course (eg. the DMV, Court, insurance company, etc.)

We offer online defensive driving courses that are approved by courts, DMVs and insurance companies for point and insurance reduction as well as ticket dismissal. Note that prior to starting any course you should confirm the benefit of attendance with the referring agency.

Yes! It varies by state who is allowed to take a course for an insurance discount. (In some states only drivers age 55 and older are eligible to receive an insurance discount by completing a course.) Please confirm with your insurance agent about the benefits of taking a defensive driving course.

Quiz questions are entirely based on the chapter material covered, and are multiple choice or true/false. Most courses allow multiple attempts at completing the final quiz.

Nope! You can log out and log back in as often as you want. Because the course is divided into chapters, you can complete a chapter or two, take a break, and come back. The system will remember where you left off and give you credit for the time you already spent in the course.

Yes. Our course works on any of the standard PC and Mac browsers, and even on smart phones, netbooks and other internet devices.

Your login is your driver license number and should be entered from your actual license. When returning to the course, you need to enter your driver license number the same way you did when you first registered, and both your login and your password are case sensitive.

Certificates and completion reporting is handled differently for each state, county and/or court. Additional details will be explained during registration.

Delivery options for the completion certificate are different for each course. The options available for your course will be listed on the registration page. If your course offers a downloadable certificate, you will need Adobe Acrobat Reader to view the document.

For courses offering expedited shipping, the certificate will be sent the next business day following your completion. If you opt for 2nd Day or Overnight delivery, you will receive a tracking number in email when the certificate is shipped.

If you find that you are facing a tight deadline for completion, consider contacting the court for an extension. If you have already received an extension and no others are available to you, then expedited shipping is available for an extra fee. If you wish to change your shipping method, please contact our customer service department for assistance.

Our certificates are processed Monday-Saturday by 9:00 AM Pacific Standard Time. Users completing after the cut-off time will be processed the following business day. We ask you to allow three to five days for delivery of your certificate via regular first class mail. Premium delivery services are available for an additional fee. Downloadable certificates are usually available within 30 minutes after completion.

In most situations, yes! Since our course is provided entirely online, if you complete your course before midnight (PST) tonight, it will have today's completion date on the certificate. For courts where the completion data is sent to the court electronically, this is sufficient.

For courts that require that you turn in your certificate, you will want to contact the court. It may help to tell them you are enrolled with a traffic school but need additional time to complete the course and turn in the certificate. In many cases, you can request an extension online - check your court's website.

If you are granted a continuance, be sure to complete the course in time to receive the certificate in the mail so that you can turn it in on time.

That depends on the requirements for the state and court handling your citation. In many cases, we send the certificate directly to the student. However, some courts require that we report completions to them electronically.

Check the "Course Instructions" on the registration page for your court. There you will find certificate processing instructions specific to the court you're dealing with.

You may make your payment online by using a credit card or a bank debit card. We accept Visa, MasterCard, American Express and Discover. If you are uncomfortable submitting your payment online, you can contact our customer support representatives at 800-660-8908.

You can cancel the course at any time and request a refund if a completion certificate has not been issued.

All refunds will be credited back to the original credit card that was used to pay for the course. Qualified refunds will be issued within 10 days following receipt of an eligible cancellation request. Refunds will not be issued once a completion certificate has been issued.

Yes. Our site takes advantage of the latest security features available to ensure that all student information including personal data, credit card numbers, etc. is encrypted and secured. We are a Verified Secure Site and our verification certificate is available by clicking on the Secured Site logo to the right.

If you provided a valid email address upon registering for the course, your login and password was emailed to you. If you do not have access to email, or did not provide an email address at registration, please contact customer support at 800-660-8908.

You can also request your username and password from the Login Page

If your course has chapter timers, you must spend at least the minimum amount of time in the chapter so that the timer reaches 0:00. Until that time, you will not be able to progress to the chapter quiz. If you are a fast reader, we recommend that you take extra time reviewing anything that is emphasized, bold, highlighted, colored or boxed as well as the Let's Review. If you still have time to wait, please enjoy one of our Comedy Break videos.

There are a few simple things you can do that should clear up your problem:

• Delete your cookies and clear the temporary internet files. Click here for instructions
• Change your privacy settings to Accept All Cookies.
• You might also need to disable any popup blockers and/or your firewall
• Switch browsers. We recommend Mozilla FireFox